We at Roop Jewellers are committed
to protecting your privacy. We will only use the information that we collect
about you lawfully. We collect information about you for 2 reasons: firstly, to
process your order and second, to provide you with the best possible service.
We will not e-mail you in the future
unless you have given us your consent. We will give you the chance to refuse
any marketing email from us or from another trader in the future.
The type of information we will collect about you includes:
We will never collect sensitive
information about you without your explicit consent. The information we hold
will be accurate and up to date. You can check the information that we hold
about you by emailing us. If you find any inaccuracies we will delete or
correct it promptly. The personal information which we hold will be held
securely in accordance with our internal security policy and the law. We may
use technology to track the patterns of behaviour of visitors to our site. This
can include using a "cookie" which would be stored on your browser.
You can usually modify your browser to prevent this happening. The information
collected in this way can be used to identify you unless you modify your
browser settings. If you have any questions/comments about privacy, you should
However, please note that we are not
responsible for any use of the personal information you provide to any other
website or application rather than our website that may be accessed via the
third-party applications or websites that you use.
Use of Personal Information:-
We use personal information to allow
us to process your service requests, provide access to privileged areas of the
Websites, send out newsletters, personalise your visit to our websites,
personalise your use of our Products, and enable us to improve the products and
services we offer. We can send you details of services and offers that we think
may be of interest to you and we may occasionally carry out market research. If
you do not wish to receive such information, please e-mail us so you can opt
out of receiving any further information from us.
Our site has stringent security
measures in place to protect against the misuse, loss, and alteration of the
information under our control. Whenever you change or access your account
information, we offer the use of a secure server. Once your information is in
our possession we adhere to strict security guidelines, protecting it against
All Refunds shall be done by way of
an online bank transfer to the customer’s bank account within 10 days of
receipt of the product. If the mode of payment is through online debit/credit
cards, or net banking, the refund will be processed by reversal of the previous
Transaction. In case, any Coupon, Discount, or Promo Codes were used during the
original purchase, the exchange amount will be reduced by an amount equivalent
to the Coupon, Discount, or Promo Codes, as applicable. Part payments received
against customised Jewelry will not be refunded.
You shall not use the website in any way that will damage it or interrupt its provision. You shall not use the website to transmit or post any computer viruses. We cannot guarantee that the website is free from computer viruses, and you should take precautions in this respect. We will make sure that the website is always available. However, this is not always possible, and we are not liable if the website is unavailable.
ROOP Jewellers website reserves all
intellectual property rights in all text, programs, products, processes,
technology, content, and other materials, which appear on this Website. Access
to this Website does not authorise anyone to use any name, logo, or mark in any
manner. All materials, including images, illustrations, text, designs, icons,
music clips, photographs, programs, downloads, video clips, and written and
other materials that are part of this Website (collectively, the Contents) are
intended solely for personal, non-commercial use. You may download or copy the
Contents and other downloadable materials displayed on the Website for your
personal use only. No right, title or interest in any downloaded materials or
software is transferred to you as a result of any such downloading or copying.
You will not reproduce (except as noted above), publish, transmit, distribute,
display, modify, create derivative works from, sell or participate in any sale
of or exploit in any way, in whole or in part, any of the Contents of the
Website or any related software. All software used on this Website is the
property of ROOP Jewellers or its suppliers and they are protected by Indian
and international copyright laws.
We use data collection devices such
as; cookies & quotes; on certain pages of the site to help analyse our web
page flow, promote trust and safety and measure promotional effectiveness.
Cookies are small files placed on your hard drive that assist us in providing
our services. We offer certain features that are only available through a
cookie. To allow you to enter your password less frequently during a session,
provide information. Most cookies are session cookies meaning that they are
automatically deleted from your hard drive at the end of a session. If your
browser permits, you are always free to decline our cookies although in that
case you may not be able to use certain features on the Site and you may be
required to reenter your password more frequently during a session.
On our site, third-party links may
agree to when you click on the link. We are not responsible nor do we accept
responsibility for third-party links. Our liability covers us only on our site,
and thus We do not accept liability for third-party links as we have no control
Please feel free to contact us with
welcome any communication via the email address supplied here
email@example.com .If you want to remove your contact information from
our website’s lists and newsletters, don't hesitate to get in touch with us at
the office number: +91 6354454280 , you can also unsubscribe from our
newsletters or any other information which you may receive from ROOP Jewellers.
Head Office - Roop Jewellers, 3381, 1st Floor, D B Gupta Road,
Near Church, Karol Bagh, New Delhi - 110005
32, Pocket B-5, Sector-7
Rohini, Delhi - 110085