We at Roop Jewellers are committed to protecting your privacy. We will only use the information that we collect about you lawfully. We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.

We will not e-mail you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us or from another trader in the future.

The type of information we will collect about you includes:

Your Name


Phone Number

Email Address

We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law. We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. If you have any questions/comments about privacy, you should contact us.

However, please note that we are not responsible for any use of the personal information you provide to any other website or application rather than our website that may be accessed via the Products or Websites. We suggest that you review the privacy policy of any third-party applications or websites that you use.

Use of Personal Information:-

We use personal information to allow us to process your service requests, provide access to privileged areas of the Websites, send out newsletters, personalise your visit to our websites, personalise your use of our Products, and enable us to improve the products and services we offer. We can send you details of services and offers that we think may be of interest to you and we may occasionally carry out market research. If you do not wish to receive such information, please e-mail us so you can opt out of receiving any further information from us.


Our site has stringent security measures in place to protect against the misuse, loss, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized Access.

Refund Policy:-

All Refunds shall be done by way of an online bank transfer to the customer’s bank account within 10 days of receipt of the product. If the mode of payment is through online debit/credit cards, or net banking, the refund will be processed by reversal of the previous Transaction. In case, any Coupon, Discount, or Promo Codes were used during the original purchase, the exchange amount will be reduced by an amount equivalent to the Coupon, Discount, or Promo Codes, as applicable. Part payments received against customised Jewelry will not be refunded.

External Material:-

You shall not use the website in any way that will damage it or interrupt its provision. You shall not use the website to transmit or post any computer viruses. We cannot guarantee that the website is free from computer viruses, and you should take precautions in this respect. We will make sure that the website is always available. However, this is not always possible, and we are not liable if the website is unavailable.


Copyright Trademark:-

ROOP Jewellers website reserves all intellectual property rights in all text, programs, products, processes, technology, content, and other materials, which appear on this Website. Access to this Website does not authorise anyone to use any name, logo, or mark in any manner. All materials, including images, illustrations, text, designs, icons, music clips, photographs, programs, downloads, video clips, and written and other materials that are part of this Website (collectively, the Contents) are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Website for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You will not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents of the Website or any related software. All software used on this Website is the property of ROOP Jewellers or its suppliers and they are protected by Indian and international copyright laws.

Cookies Usage:-

We use data collection devices such as; cookies & quotes; on certain pages of the site to help analyse our web page flow, promote trust and safety and measure promotional effectiveness. Cookies are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through a cookie. To allow you to enter your password less frequently during a session, we also use cookies. Targeted to your interests, cookies can also help us provide information. Most cookies are session cookies meaning that they are automatically deleted from your hard drive at the end of a session. If your browser permits, you are always free to decline our cookies although in that case you may not be able to use certain features on the Site and you may be required to reenter your password more frequently during a session.

Third-Party Links:-

On our site, third-party links may be discovered. These third-party links have their privacy policy, which you agree to when you click on the link. We are not responsible nor do we accept responsibility for third-party links. Our liability covers us only on our site, and thus We do not accept liability for third-party links as we have no control over them.

Contact Us:-

Please feel free to contact us with queries, requests, or comments you may have about our Privacy Policy. We welcome any communication via the email address supplied here .If you want to remove your contact information from our website’s lists and newsletters, don't hesitate to get in touch with us at the office number: +91 6354454280 , you can also unsubscribe from our newsletters or any other information which you may receive from ROOP Jewellers.


Head Office - Roop Jewellers, 3381, 1st Floor, D B Gupta Road, Near Church, Karol Bagh, New Delhi - 110005

Rohini Showroom

Roop Jewellers

32, Pocket B-5, Sector-7

Rohini, Delhi - 110085